Privacy Policy

Drivers.jbhunt.com and owneroperators.jbhunt.com are the recruiting websites for employee and independent contractor commercial truck driving opportunities with J.B. Hunt Transport, Inc. (“J.B. Hunt,” “we,” “us,” or “our”). Because we gather certain types of information during the recruitment process, we want to help you understand the terms and conditions surrounding the collection, use, and disclosure of that information. By submitting information, you agree to these terms and conditions, regardless of whether you have read this Privacy Policy.

California and Texas consumers should refer to the Privacy Notice for Residents of California and Texas.

This Privacy Policy tells you:

What information we collect about you and how we use it
How we may use surveys or contests
What information we collect through technology
How we may share your information
How we may use personalized advertising and IP targeting
Information about third-party sites
Information about our security practices
How we comply with the Children’s Online Privacy Protection Act
How we protect biometric data
How to update your information or submit questions
Information about changes to this policy

This Privacy Policy applies to information collected through the drivers.jbhunt.com and owneroperators.jbhunt.com websites, including the Driver Transfer Portal, and any online fillable forms, email or SMS marketing campaigns, or other digital media operated or sponsored by J.B. Hunt that link to this Policy (collectively referred to as the “Site”). This Policy does not apply to any other website or mobile application that J.B. Hunt owns or operates, unless stated otherwise in the terms and conditions of such sites. Our other sites have their own privacy policies.

For drivers interested in employment opportunities with J.B. Hunt, please be aware that J.B. Hunt is an equal opportunity employer. For more information about J.B. Hunt’s equal employment opportunity policy, click here.

The Information We Collect About You and How We Use It

If you are interested in an opportunity with J.B. Hunt and you choose to create an account, complete an online pre-qualification form or application, or otherwise submit personal information to us, we will use that information to evaluate your qualifications and for related recruiting, reporting, and recordkeeping purposes. By submitting your contact information to us, you give your express consent to be contacted by J.B. Hunt or its representatives for any employment or contracting opportunities that may arise.

If J.B. Hunt hires or contracts with you, the information that you submitted through the Site will become part of your personnel or contractor file and may be used to administer the employment or contract relationship, to assess your continued employability, and for related reporting and recordkeeping purposes. J.B. Hunt will retain this information for the entire duration of your relationship with J.B. Hunt, and for as long thereafter as permitted or required by applicable law.

If you submit information through an online pre-qualification form but are not hired or contracted, J.B. Hunt will retain such information for four years after the end of the calendar year in which the information was submitted. These records will be retained for our internal recordkeeping and reporting purposes. During that time, we may use your information to consider you for positions in addition to the position(s) for which you initially expressed interest.

If you apply for employment by J.B. Hunt, you will have the opportunity to provide information that we are required to request by federal law, including information about your gender, race or ethnic origin, veteran status, and whether you are an individual with a disability. The provision of this information is entirely voluntary. If you choose not to provide it, your application(s) will not be affected in any way. If you choose to provide information, we will not use it for any employment decision. We will use that information only in the aggregate for equal employment opportunity purposes.

Surveys and Contests

From time-to-time, the Site may request information in order for you to participate in surveys or contests. Participation in these surveys and contests is completely voluntary; you may choose whether or not to participate and therefore whether to disclose the requested information. Information requested may include contact information (such as name and address) and demographic information (such as zip code). For contests, contact information will be used to notify the winners and award prizes, and may be used for other purposes, if specified. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Site and J.B. Hunt services. J.B. Hunt may use third-party services to administer surveys through the Site or through links to external websites or applications. Your participation in surveys administered by third parties is subject to the terms and conditions and privacy policies of such third parties.

Information We Collect Through Technology

Cookies

Cookies, tags, and related tracking technologies (“Cookies”) are small files that a site or its service provider transfers to your computer’s hard drive through your web browser, your device, or the page you are viewing that enables the site to recognize your browser and capture and remember certain information. We use Cookies to help us understand and save your preferences for future visits to the Site. For example, when you return to Drivers.jbhunt.com after prior visits, Cookies provide information to the website so that it will immediately recognize you as a return visitor, which can improve your browsing experience and save you time when returning to Drivers.jbhunt.com or specific pages on that website. We also rely on Cookies from our advertising service providers to better understand how you interact with the Site and other websites you may visit, in order to present advertising that may be of interest to you (also known as interest-based advertising).

Depending on the browser you use, you can choose to have your computer warn you each time certain Cookies are used, or you can choose to turn off certain Cookies by adjusting your browser settings. Like other websites, if you turn off certain Cookies, some of the features on the Site may not function properly.

In addition, please also visit the Digital Advertising Alliance and Network Advertising Initiative to learn more about Cookies used for interest-based advertising by third parties, and the choices you have for opting out of such Cookies.

Google Analytics, Facebook, and Other Third Parties

We use Cookies provided by Google Analytics, a third-party service provider, to assist us in better understanding visitors to the Site. These Cookies collect data tied to a user’s IP address such as the length of time a user spends on a page, the pages a user visits, and the websites a user visits before and after visiting the Site. Based on this information, Google Analytics compiles aggregate data about the Site’s traffic and website interactions, which we use to offer you a better experience when you visit the Site. Other Google advertising features we use may include Dynamic Remarketing, DoubleClick, and AdWords Conversion. You can obtain more information about Google Analytics here: https://www.google.com/analytics/learn/privacy.html?hl=en-GB. For information about how to prevent your data from being used by Google Analytics, visit https://support.google.com/analytics/answer/181881?hl=en&ref_topic=2919631.

Facebook and other third parties may use Cookies, web beacons, and other storage technologies to collect or receive information from the Site and elsewhere on the internet and use that information to provide measurement services and targeted ads to website users. You may opt-out of the collection and use of your information for ad targeting by visiting https://www.aboutads.info/choices. You may also view your Facebook ads settings to update your preferences at any time.

We may use other trusted third-party services from time to time, including but not limited to Adobe Analytics (Omniture). Omniture uses Cookies either stored or retrieved from your computer to help us analyze visitor behavior and improve our offerings and design based on user needs. You can obtain more information about Adobe’s Omniture service, including how to opt-out, here: http://www.adobe.com/privacy.html#optout.

Device Identification

We may collect your unique device identification, advertising identifier, user identification, and other persistent identifiers (collectively, “Device ID”) to evaluate and improve software functionality, for J.B. Hunt’s internal business purposes (including but not limited to business analytics, sales, marketing, and recruiting), and in certain cases, to serve advertising

.Your ‘Do Not Track’ Browser Setting

Do Not Track (“DNT”) is a preference you can set in your browser’s settings to let the websites you visit know that you do not want the websites collecting your personal information. The Site does not currently respond to DNT browser settings across all pages and features of the website. We will not collect personal information about your online activities over time and across third-party websites or online services, regardless of whether you choose the DNT browser preference. However, we may use trusted third-party tools to analyze website usage, monitor performance, and prevent fraud. These tools may collect personal information about you or your online activities at this website or across different sites over time by using Cookies or by any other means.

We may also use aggregated data to improve business efficiencies, our Site, and related services to you.

Personalized Advertising and IP Targeting

J.B. Hunt may, either directly or through a third-party service provider, serve personalized advertising to you through display media or other methods. We or our service providers may use personal information you have provided, or that we have collected, to determine your IP address or online identifiers assigned to you, in order to serve you with advertisements, announcements, or other information about relevant jobs or contractor opportunities. We will not use this information to advertise any third-party products or services. To learn more about or opt out of this and other personalized advertising, please visit the industry opt-out pages operated by the Digital Advertising Alliance, at https://www.aboutads.info, and by the Network Advertising Initiative, at https://www.networkadvertising.org.

Third-Party Sites

The Site may contain links to third-party sites. Your use of each of those sites is subject to the conditions, if any, that each of those sites has posted. We have no control over sites that are not ours, and we are not responsible for any changes to or content on them. The inclusion on our site of any third-party content, or a link to a third-party site, is not an endorsement of that content or third-party site.

Security

We want you to feel confident about using the Site, so we have implemented a security program to keep information that is transmitted to our systems protected from unauthorized access. Your submissions of information to our secure server are protected by Secure Socket Layer (SSL) technology, utilized by most popular browsers to safeguard transmissions. This technology allows us to use encryption tools to protect information transmitted between your computer and our server. Through encryption, the personal information you enter, including your name, address, and Social Security number (if requested), is converted into code that is then securely dispatched over the Internet. Once our secure server receives your encrypted personal information, it is translated back into its original form and stored in our off-line database. After we have received your information, access to it is limited to those with a need to know.

While we strive to protect your personal information, we cannot guarantee the security of any information that you submit through the Site, and you do so at your own risk. We urge you to use common sense when providing personal information online, particularly when using public or shared computers.

Children’s Online Privacy Protection Act Compliance

We do not collect any information from anyone under 13 years of age. Our Site, products, and services are all directed to people who are over the age of 13. If you are under the age of 13, you are not authorized to use this Site.

Biometric Data Security

We recognize the need to maintain the confidentiality of biometric data and understand that such data is unique to each individual. The data covered by this section may come from various types of workers performing tasks for us or on our behalf, including employees and independent contractors. The scope of this policy is intended to be comprehensive and includes our requirements for the security, storage, and protection of such information by us and our approved vendors, both on and off work premises.

For purposes of this policy, the following definitions apply:

“Biometric Identifier” data generated by the technological processing, measurement, or analysis of a worker’s biological, physical, or behavioral characteristics, which data can be processed for the purpose of uniquely identifying an individual. “Biometric Identifier” includes, for example:
- A fingerprint;
- A scan of hand geometry;
- A voiceprint;
- A scan or record of an eye retina or iris; or
- A facial map, facial geometry, or behavioral patterns or characteristics. Biometric Identifiers do not include, for example, demographic data, tattoo descriptions, or physical descriptions, such as height, weight, hair color, or eye color.
“Biometric Data” means (a) one or more Biometric Identifiers that are used or intended to be used, singly or in combination with each other or with other personal information, for identification purposes, and (b) information based on one or more Biometric Identifiers used to identify an individual. In this policy, Biometric Identifiers and Biometric Data are collectively referred to as “Biometric Information.”
“Encrypted” means the transformation of information through the use of an algorithm or other means to render information unreadable in accordance with standards established by the National Institute of Standards and Technology or other industry standard-setting body.
“Security Breach” means a Security Incident for which notification to affected individuals and/or government agencies is required under applicable law.
For purposes of this policy, “Security Incident” means (a) the loss or theft of, or attempted or successful unauthorized access to, or use, disclosure, acquisition, modification or destruction of, Biometric Information that is not Encrypted; or (b) interference with system operations in an information system containing Biometric Information that is not Encrypted, which interference materially compromises the confidentiality, integrity or availability of Biometric Information.
“SIRT” means the Security Incident Response Team responsible for responding to Security Incidents. The members of the SIRT are designated in our Security Incident Response Plan.

Restrictions on the Acquisition of Biometric Data

We will not capture, collect, or otherwise obtain a person’s Biometric Information without first providing notice and obtaining consent. We will capture, collect or otherwise obtain a person’s Biometric Information only when we have a legitimate business purpose for doing so.

Prohibition on the Sale of Biometric Data

We will not sell, lease, trade or otherwise profit from a person’s Biometric Data.

Restrictions on Disclosure of Biometric Data

We will not disclose or otherwise disseminate a person’s Biometric Information unless:
The subject of the Biometric Information, or that person’s legally authorized representative, consents to the disclosure;
The disclosure completes a financial transaction requested or authorized by the subject of the Biometric Information or that person’s legally authorized representative;
The disclosure is required by state or federal law or municipal ordinance;
The disclosure is required pursuant to a valid warrant or subpoena issued by a court of competent jurisdiction; or
The data is subject to a legal hold or has been requested during discovery as part of an incident investigation, federal or state agency action, or lawsuit.

Security for Biometric Data

We will implement administrative, technical, and physical safeguards for Biometric Information in our possession that are at least as stringent as the safeguards we have implemented for our other confidential information. Biometric Information in electronic form will be secured when in storage and in transmission. Paper documents containing Biometric Information, when unattended, will be stored in a locked filing cabinet, storage area, or office. Only employees with a legitimate business need may access Biometric Information. Authorized employees should avoid creating paper documents containing Biometric Information whenever possible. No employee may disclose Biometric Information to any third party without prior authorization by the People Compliance Department and Data Privacy Office. Notwithstanding the foregoing, disclosures permitted in response to a valid warrant, subpoena, or discovery request, as described above, may be made by our Risk Management department without prior authorization from any other department or office.

Retention of Biometric Data

All Biometric Information will be permanently destroyed after the initial purpose for collecting or obtaining the Biometric Information has been satisfied or within 2 (two) years after the employee’s employment or independent contractor’s contract with us ends, whichever occurs first. We will suspend the destruction of Biometric Information when necessary to satisfy our duty to preserve information that would be discoverable in litigation.

Destruction of Biometric Data

Paper documents containing Biometric Information will be shredded or burned. Biometric Information in electronic form will be destroyed in a manner that renders the information irretrievable. Our People Team and Engineering and Technology department shall be responsible for destruction of such information at the completion of the retention period described above.

Updating Your Information/Questions About This Policy

If you have questions about this Privacy Policy, we’ll do our best to answer them promptly. In addition, please let us know if you would like to update or correct your personal information. You may contact us by mail at:

J.B. Hunt Transport, Inc.
P.O. Box 130
Lowell, AR 72745
Attn: Data Privacy Office

We can also be reached at IP3@jbhunt.com or by telephone at 1-833-710-4980.

Changes to This Policy

J.B. Hunt may change this Privacy Policy from time to time in its sole discretion. If we make a material change to this Policy, we will inform you by posting a notice on this site. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of the Site and to all information collected before the date of the change. The new policy will replace any prior policies that are inconsistent. Please check periodically for changes to this Policy, and especially before you provide any personal information to us.

Last Reviewed: March 11, 2025